Tuesday, June 29, 2010

Please let this be three.

Remember when I told you my crap always fails in threes. Well, today I was going to write about #1. Which happened on Friday.

Instead I'm going to tell you that I went technologically dark today.

I'm used to my net connection going down all the time. About 6 months ago, I would get booted every single day for about an hour. Today though - everything went down. And, it almost wouldn't even be a big deal - but when I called the Comcast tech support line I was almost completely sure that they'd outsourced it to India.

It used to be that you could tell easily. Now they put the most American sounding reps on them, and there are only subtle differences which make you strongly think you aren't in this country anymore. Like needing to have them repeat what they are saying twice or even three times. And I live in the Bay Area. There are more foreign dialects than you can shake a stick at.

I texted Mr S. who was immediately glad he hadn't worked from home. Then offered that I should ask them for the recipe for Roti bread. Which is my new favorite thing. Although, that might be Thai rather than Indian. But it was funny anyway.

Tech support said it might be 24-48 hours before service came back up. Which flipped me out.

I decided I might as well go to the DMV because I wasn't getting anything done anyway. Oh yes. You have to cram all your bad shit in on one day. You can't spread it out. Get out all the poison. You will feel better.

I was immediately greeted with a sign that said their computers were down state wide. Which is like the third time I've heard of this very recently. Maybe the third time this year.

My whole life - I've never heard of the DMV having these problems. Now their computer system goes down every other month. Luckily, the sign was from the morning. And, much to their credit - I've never seen the DMV work that fast. The fear of Gawd - translation - budget, must be in them. No slackers there today. About 50 people in front of me - I got out of there in a little over half an hour.

No.. Serious.

I get back to the house. Everything still down. I drive to the local Comcast brick store. Two of the three people in front of me were returning all their cable boxes. I take this as a sign. Of what, I'm not sure. Still it can't be good. They refuse to give me any timeline of when it will be fixed. I'm surprised they even told me there was a problem in the first place. Normally Comcast will refuse to even do that. Taking the "It's fine. Everything is fine" routine.

Everything is normal. Now.

Some days though - it's just becoming such an embarrassment what our world is turning into. Pretty half assed if you ask me.

2 comments:

Mr. Snarkolepsy said...

Remain Calm. All is well.

http://www.youtube.com/watch?v=zDAmPIq29ro

she said: said...

Yes. Nobody could think otherwise.